Free delivery Australia wide on orders over $50

Shipping

Free shipping on orders over $50 applies to Australia wide only, via regular parcel post.
We choose Australia Post as our main shipping carrier. 
Due to recent border restrictions they have advised there could be possible delivery delays however, from our experience most parcels are still delivered in good time.  We make it our mission to pack and send all orders as quickly as possible to minimise any wait times that might happen during the shipping process.
We aim to reduce, re-use, re-cycle as often as we can. 
Orders are wrapped with hex-wrap paper (constructed from recycled paper, an excellent alternative to plastic bubble wrap) and posted in compostable postage satchels.  For orders that need more substantial packaging, we choose to re-use supermarket food cartons, rather than generating our own branded single use boxes.  So, don't be surprised if your order arrives looking like "organic vegan protein powder". 
Ceramic pieces are usually wrapped in a layer of bubble wrap for extra padding but I take great pleasure in the fact that I have never paid for bubble wrap in my life.  It is all donated from the wider community, cleaned and re-used for your purchase.
If you have any questions regarding your delivery, we're happy to help so please send us an email.  
info@chaicollective.com.au. 

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